Shipping & Returns

We ship nationwide via Pathao and trusted logistics partners.

Shipping timelines

• Dhaka metro deliveries dispatch within 24 hours and arrive same or next day.
• Chattogram, Sylhet, and divisional cities arrive within 2-3 business days.
• Rest of Bangladesh arrives within 3-5 business days.

Returns

Unopened haircare can be exchanged within 7 days of delivery. For hygiene reasons, comfort accessories are final sale.

Please email support@herwellness.online with your order ID to initiate an exchange.